How to send recurring update request by single row instead of all in one based on filter.

Ibrahim Khaleel
Ibrahim Khaleel ✭✭✭✭
edited 08/02/23 in Smartsheet Basics

Dear Smart Community,

Is it possible to send recurring update request by single row instead of all in one based on filter?

My Scenario below. Every day at 10:00 AM it's run and send update requests with one group without having dynamic comment.



email received like below, without having dynamic comments.


but if I run individually


then I received email with dynamic comment as below.


How can I set the recurring update request with dynamic comment like above.

Thanks for your support.

Best regards.

Answers

  • NickStaffordPM
    NickStaffordPM ✭✭✭✭✭

    Hello, have you tried selecting the three vertical dots on the far-left side of any row, navigating to "Send Update Request" and then setting your message and going to the Edit Delivery at the bottom? You won't be able to add dynamic content, but you will be able to automate by row specifically without manually running. This will allow you to set a frequency of automatic request and you SHOULD be able to have dynamic commenting like you mentioned above. Keep me posted!

  • Ibrahim Khaleel
    Ibrahim Khaleel ✭✭✭✭

    Dear Nick,

    Thanks for the prompt support.

    Yes. I have tried the same option. In other Project it's working fine and I am getting email for updating request by individual rows with dynamic commenting.

    I don't know, May be some setting is missing in my workflow.

    Kindly let me know if you find something.

    Best regards.