Smartsheet - Microsoft Dynamics Connector - Where do I find the Workflow ID?

Hello dear members,

I am running into some troubles with my Smartsheet - Dynamics Connector, getting about 300 error messages per day for whatever reason.

The Smartsheet support team is asking me for a Workflow ID of the broken Workflows.

Simple question: Where do I find the Workflow ID ? I am not an admin, though cant access the Admin-area. Do I need this ?

Much appreciated and best



  • Hamza1
    Hamza1 Moderator

    @Tobias Fuchs

    To create workflows in the Dynamics 365 Connector, you must be a Licensed Smartsheet User. In the Dynamics 365 Connector, you may go to the hamburger menu (three horizontal lines in the upper left) and choose “Download Account Support Info” and send this file over.

    To view the errors, you can select the timestamp under the Last Run column of your workflow. This will bring you to the workflow run history where you can see any error messages for each run. Select the timestamp under Last Run for the latest run of the workflow.

    For more information on the Dynamics connector see the help article here.