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Automatic email when column is "completed"

I am creating a "request sheet" for our company to use to request help in different areas. I used the web form to create the sheet and the user can get an email and those of us that are currently shared members can get an email, but I want to be able to have an automatic email sent to the "requester" when the row is complete letting them know their request has been solved. Does anyone know how I can do this??? The sheets are not shared with them. 


  • Hi Kawehi,

    There currently isn't a way to automatically trigger an email to people that that aren't shared on your sheet.

    To receive an automatic email notification, the requestor must be shared on your sheet and must have set up a Smartsheet account and logged in at least once. More information on Notifications in Smartsheet in our help article.

    When you have a moment, please submit your request for this to our Product team directly via the Product Enhancement Request form under Quick links on the right of the community site.

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