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Automation Email Alerts not sending
Hi SS Community! I have multiple automations set up to send email alerts within SS across many different workspaces. Recently, all users have stopped receiving the email alerts (still alerted within SS itself). I've checked everything I know to check but cannot find the break down. Outside of checking notification…
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Automation Workflows - Grouped Email
Hello, I’m writing to request assistance regarding automation notification emails in Smartsheet. Issue: I have an automation set up to notify people when I need jobs scheduled. However, instead of sending a separate email for each job/row, Smartsheet combines multiple notifications into a single, grouped email. This makes…
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Can Smartsheet Email Sheet Information to Non-Users?
Is it possible for Smartsheet to email sheet information to someone who doesn’t have a Smartsheet account or access to the sheet?
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Notifications
Is anyone else having an influx of notifications today? I have users saying have had 10+ in last 12 hours. I looked at one of the items with making no changes and it sent out an email when there should only be notices when 'Rows are added or changed'. Seems buggy….
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Edit Recurring/Scheduled Emails
Hello, We have a number of emails that go out on a recurring basis to specific individuals. I'm talking about the ones you can set up when you click "Send as Attachment" and where you can click "schedule" to set up what days/times the email goes out and to who. We are able to click "Edit Recurrence" but that only allows us…
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Option to turn off colour in Email Notifications
Currently you cannot turn off the yellow highlight in email notifications. This is not sustainable when printing. Thanks
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Is there a way to send an email to a sheet and have it create a new row?
I am looking for a way if possible to create a rule in my outlook that could forward emails to a sheet and have them appear as new rows.
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Automated emails based on cell values
I am trying to decide what the best way to set up an automated weekly email would be based on the image below. Basically, I want to send something out weekly based on the column items that are not meeting a certain set par level. For example the weekly list should include all items with '0' and exclude items that greater…
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Dynamic Reminder Notification
Question: I would like to automate an email notification to the assignee based on a date column, which has intervals of Monthly/Quarterly/Bi-Annually/Annual for the subsequent notification. Technical Challenges: Based on my findings, there are no direct features to support this. Automation> Alert someone Notification based…
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Automation set to send an email each time a row is added but multiple rows are being sent togetherr
My automation is set up to send an email with the row information each time a row is added. However, the automation is sending multiple rows in each email. I need the email to send only one row at a time.
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On-call schedule communication
We have an On-call schedule in which Person A may be on call and ask persons B, C, D, and E to take over a shift. The On-call column is a contact email list. Persons B, C, D, and E will receive an Update Request to identify if they can cover that shift. Persons B and C respond that they can cover the shift. Person A will…
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Workflow automation alerts that are supposed to include comments are not as of today.
After receiving over a dozen notifications that people are requesting access to a sheet after receiving notifications about a rejection I did a little digging. Comments are used to give the rejection reason so users can correct and re-submit. As of today, the comments are not being included in the notification. It is not…
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Email alerts on reports?
We have 100+sheets that I have rolled up into a single report that contains due dates for tasks. I would like to be notified if any of those due dates are not met, without having to set an email alert on each of the underlying sheets.
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Weekly Reports - Best Practices or Tips?
We need to send weekly reports in one email that pull information from a few different reports. We have it all on one dashboard, but I don't know of a way to send dashboard summaries by email. And they don't want to go to Smartsheet to view it there - it's got to be in an email. Ideally, they want the information in the…
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Update Request: Is there a way to prevent text from being edited in locked columns?
You can edit entries for columns that have been locked in the update request. Is there a way to prevent this information from being edited?
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Can you create email notifications on several different cells in a single column
Good morning, My project team asked me to create an inventory smartsheet. They are requesting email notifications for a single column, but for different inventory amounts on each cell. Is this possible??
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Group Notifications
I would love to see the ability to group/sort my notifications and automations on sheets for ease of duplication.
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Alert Someone Automation Error
Hi all, I have the following alert automation triggering off a date column, however since I added the "otherwise" it always sends two notification emails at the same time as if both conditions are being met. I played around and even when all dates in the column are in the next 7 days, to meet this first condition, it is…
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Notification Automation Not Working
Hello Community! I have an automation set up to notify when the first box (documentacion) is selected to send to one group and two set up so that when all paperwork is checked it sends to two separate groups. My automation is not working when i have similar setups in many other sheets. when i force it to run by right…
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Sheet Change Notification Settings in Personal Settings
Hi, My team found out there is a setting on Smartsheet that is blocking the automations we have put in place. We did some testing and had this checked off, next second it was unchecked on its own. Checked it again, went to another sheet and it's unchecked again. This is throwing us off with our automations and email…