How can I control e-mail formatting from Smartsheet?

D.W. ✭✭✭
edited 08/09/23 in Show & Tell

There seems to be a number of formats that are used in Smartsheet based on what you are doing (e.g. sending a notification, using workflow, etc).

I would like to know the following:

1) Can you create your own format/template that goes out regardless of the driver of the e-mail? if not, can you control which one is used and for what function (notification, workflow, etc)?

2) The Workspace logo is defaulted quite a bit on the e-mail. Is it possible change the default to use a different logo (e.g. a image reference on a Smartsheet)?

Any articles/references would be appreciated.

Thank you.