I can's send a reminder to an employee.

How do I resolve that I can not create an automation reminder to a specific employee?

I've created many reminder automations for all other staff without a problem.

They all have the same access and user profile.

The response I receive from smartsheets is:

Please advise.


Maria Vita 203-535-7288 [email protected]


  • Darla Brown
    Darla Brown Overachievers

    Hi Maria,

    Can you confirm the column where this info sits is a contact column? Or are they shared to the sheet as an Admin or Editor? I can't tell from your screenshot.


    Darla Brown

    What you meditate on, you empower!

    Overachiever - Core Product Certified - Mobilizer - EAP

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