Loading forms is not working.

CarolLem

**Translated via Google Translate as currently Community is only supported in English**

Hello, are we having problems?

Right now, when data is loaded into the form, it does not appear on the destination sheet.

Can you help?

Genevieve P.

Hi @CarolLem

Form submissions were delayed the past couple of hours, but the data should still be appearing in the underlying sheet.

I checked in with our Support team and they confirmed that this is now resolved and your form submission should show up within 5 minutes.

Cheers,

Genevieve

CarolLem

Thank you so much! Now if you register me again. Only the previous ones that were recorded on the form and did not appear on the sheet do not appear now either. Only the new that is being registered

CarolLem

Is there a way to recover everything that was charged on the form and was not recorded on the sheet?

Genevieve P.

Hi @CarolLem

Any Form submissions that were completed will be on the underlying sheet - if you're missing data, is it possible the rows were submitted lower down than expected? Or that there may be a Move Row workflow set up on the sheet?