SmartSheet Account Manager Problems

Toddn

I am really getting tired of our Account Manager. She keeps emailing many people in the company who do not even have SmartSheet accounts. I have told her I am the system owner and administrator, and she keeps emailing people, causing many people in the organization to be frustrated. I have tried calling her. I even scheduled a meeting with her, but she did not attend. Who can I talk to to stop this behavior?

Genevieve P.

Hi @Toddn

Thanks for providing your feedback and letting us know; I've contacted your account manager to make sure she's received your messages.

Cheers,

Genevieve