Admin receiving 'You do not have sufficient permissions to view these details' on Activity log

CMoore

Hi,

I am the admin wanting to view Activities on my sheet.

From the Activity log, I am receiving the message, 'you do not have sufficient permissions to view these details'.

I created the workspace and the sheets.

Thanks in advance for your help.

Paul Newcome

@Julie Becker You are correct. You will only be able to see what you have had access to. If you did not have access to it prior to becoming the owner, you will not have access to it now.

Paul Newcome

Are you the owner of the sheet?

CMoore

Thanks for your quick response. I am the admin for and creator of the sheet. There is no owner of the sheet.

Paul Newcome

There is always an owner of the sheet. When viewing the sheet, click on the "Share" button in the top right corner. You should be able to see your permission level there.

CMoore

Thank you. I will change my permission to Owner. Hopefully this will allow me to see activities past a certain date.

Julie Becker

I'm getting the same message but ONLY for content from long time ago. I am the owner of all sheets and workspaces due to me overseeing the entire program and all its content the staff creates/edits/views.

Could this be due to the sheet not being shared to me prior or me being owner during the time that notification is shown? It's what i am leaning towards, but maybe @Paul Newcome you have other theories?

To me it's not a big deal as it was years ago, but if its a glitch, then i will report it.

Everything in YELLOW HIGHLIGHT Below, is all with that same statement, but you can see on 09/23/21 the new sheet created allowed me to see its new name.

Paul Newcome

@Julie Becker You are correct. You will only be able to see what you have had access to. If you did not have access to it prior to becoming the owner, you will not have access to it now.

Julie Becker

https://community.smartsheet.com/discussion/comment/400078#Comment_400078

ok thats what i thought.. thanks for confirming this for me @Paul Newcome

Paul Newcome

Happy to help. 👍️