Automation Condition Not working
Hey all,
I set up an automation to request an update if one field is blank and if another field is not a specific list of departments and I got an email this from someone in that department saying they got an email anyways.
Can you take a look at the below screenshots and tell me if I'm missing something?
Here is the automation:
Here is the email they received:
I've check to make sure it is exact. No spaces or other options in the 'is not one of' field.
Thanks!
Best Answer
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@Dakota Haeffner It seems that Week 1 QA is triggering it due to being blank for that particular department.
Can you split your current set up into 2 separate conditions and test it, but make "Is not one Of" your first condition so that the worklfow first filters out these departments and then add that Week 1 QA should be blank?
Answers
-
@Dakota Haeffner It seems that Week 1 QA is triggering it due to being blank for that particular department.
Can you split your current set up into 2 separate conditions and test it, but make "Is not one Of" your first condition so that the worklfow first filters out these departments and then add that Week 1 QA should be blank?
-
@Ella I'll give that a try Thank you!
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