Automation Condition Not working

Hey all,

I set up an automation to request an update if one field is blank and if another field is not a specific list of departments and I got an email this from someone in that department saying they got an email anyways.

Can you take a look at the below screenshots and tell me if I'm missing something?

Here is the automation:

Here is the email they received:

I've check to make sure it is exact. No spaces or other options in the 'is not one of' field.

Thanks!

Find more posts tagged with

Automations

Accepted answers

Ella

@Dakota Haeffner It seems that Week 1 QA is triggering it due to being blank for that particular department.

Can you split your current set up into 2 separate conditions and test it, but make "Is not one Of" your first condition so that the worklfow first filters out these departments and then add that Week 1 QA should be blank?

All comments

Ella

@Dakota Haeffner It seems that Week 1 QA is triggering it due to being blank for that particular department.

Dakota Haeffner

@Ella I'll give that a try Thank you!

Sign in to join the conversation!

Quick Links

Component react.discussion.discussions had an error.

ref must be one of: categoryID, siteSectionID, category, category/categoryID, category/name, category/description, category/url, category/allowedDiscussionTypes, locale, siteSection, siteSection/basePath, siteSection/contentLocale, siteSection/sectionGroup, siteSection/sectionID, siteSection/name, siteSection/description, siteSection/apps, siteSection/attributes, layoutViewType, discussionID, commentID, page, sort, discussion, discussion/name, tags, breadcrumbs, discussionApiParams, serverDraftID, serverDraft.