Badge with profile photo

AmelieAtInvoka
AmelieAtInvoka ✭✭✭
edited 10/12/23 in Show & Tell

Hello,

I have a photo in my profile but I can't see the automated badge for it in my profile. Can I request for it somewhere?

Same thing with my core products certificates, they do not show in my profile.

Answers

  • Genevieve P.
    Genevieve P. Employee Admin
    edited 10/12/23

    Hey @AmelieAtInvoka

    The Photogenic badge should be automatic from the site - I was checking in on your profile to see why it wasn't there and accidentally tripped a setting that replaced your image with a default avatar, my apologies! Can you upload your image again? This should refresh the site and get it to recognize your image for the Photogenic badge.

    For the Product Certifications, these are done in batches every few weeks. If you still don't see a badge after a month of getting the certification, please do let us know and we'll be happy to look into it for you.

    Cheers,

    Genevieve