I'm creating sheet summary calculations to tally the total count of a specific dropdown menu item; however, I am using multi-select. I know how to use a standard COUNTIF formula, but it only returns the total count if the option is the only one selected. Here is the formula I'm using:
=COUNTIF([Level III Request]:[Level III Request], "Solution Video")
The option for Solution Video appears six times but only three times by itself, so the formula returns a total count of 3. What logic is required to count the option when bundled with other selections? Below is a screenshot of my sheet. Any help is greatly appreciated!