Zoom function stopped working
Just today, a few of us in our office have noticed that the zoom in/out function via the mouse scroll wheel has stopped working within the Smartsheet app.
It still works within a browser but not within the app.
Anybody experiencing the same or have a solution please ?
Thank you
Alan
Answers
-
I just checked and found that it's working properly.
Please try doing the same in some other browsers but on the same PCs.
-
Hi @zealvert
the zoom function works fine within browsers, it's within the app that it has stopped working.
-
Hi @Alan R
The Smartsheet App currently does not have a zoom in shortcut on the keyboard. However if you're seeing a new, unexpected experience in the desktop app, please report this to Support using the Portal.
Thanks!
Genevieve
Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
-
Noticed this stopped working with the last desktop app update. I have submitted in the support portal
-
Yep, totally bummed to not have this functionality anymore, have submitted a ticket in the support portal as well.
UPDATE:
Ok, not a fix for the ease of the mouse scroll wheel, but I found another way to zoom in/out!
At the very top left corner, there are options - File/Edit/View/Window/Help and in the View menu, you can zoom in/out and you can also hold the Control button and zoom in/out using the +/- buttons.
-
Sadly, in the Desktop App you cannot "Zoom In" using the Ctrl key, only "Zoom Out" and Reset Zoom.
Zooming with the mouse wheel is what I really want.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.5K Get Help
- 430 Global Discussions
- 136 Industry Talk
- 465 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 146 Just for fun
- 63 Community Job Board
- 466 Show & Tell
- 32 Member Spotlight
- 2 SmartStories
- 301 Events
- 39 Webinars
- 7.3K Forum Archives