Uploading excel data to Smartsheet

I’m having issues with uploading excel data to smartsheet. The file is uploaded normally, but I don’t see new info showing on smartsheet after refreshing it. Could you kindly help with this issue? 

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Laila Guimaraes

    I hope you're well and safe!

    When you import from an excel sheet, it creates a new Smartsheet Sheet, and then you need to copy or move the data/rows to the sheet you want it in.

    Make sense?

    I hope that helps!

    Be safe, and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Hi @Andrée Starå , hope you are doing well too!


    Right now we combine the new rows of the excel file with the info we already have on Smartsheet as ''Attach as a new version of the original file", we do this process everyday, but it seems like today the smartsheet is not showing the new uploaded info. We checked our excel file and everything seems normal/equal to the pattern that we always use. Any suggestions?


    Thank you!

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    @Laila Guimaraes

    Happy to help!

    Aha! You're using Data Shuttle. Strange!

    Nothing has changed in the file, correct?

    Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.