How to access Core App Path Self-Paced eLearning courses?

j.hung

I'm a licensed user and preparing for the Core Product Certification Exam (which I have purchased). I prefer the "Core App Path Self-Paced eLearning" as a guided preparation (versus this) but only 1 "welcome" course is showing up on my end:

After completing this course, I clicked "next course" and got this notification:

I'm, of course, signed in, and I couldn't find anything on my homepage.

How can I find and complete the courses in this path?

Genevieve P.

Hi @j.hung

Since you're signed in but only seeing the first Welcome course, it looks like your plan may not have eLearning purchased.

You noted that you purchased the Certification exam (which is exciting! Let us know how you do!) however the eLearning training courses are separate items and would need to be purchased in addition to certification.

Cheers,

Genevieve

Genevieve P.

Hi @j.hung

Since you're signed in but only seeing the first Welcome course, it looks like your plan may not have eLearning purchased.

You noted that you purchased the Certification exam (which is exciting! Let us know how you do!) however the eLearning training courses are separate items and would need to be purchased in addition to certification.

Cheers,

Genevieve

Tonja K

I am having trouble accessing the Elearning course also and have the proper plan for it. It is currently being investigated as to why my license code is not working.. Any help appreciated.. going on 2 weeks without my access.

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Genevieve P.

Hi @Slayrqueen

Than you for raising this; I have sent your Community post here for the Training team to review and research why your account is not linked properly to show the courses available. They'll reach out to you in a private channel, through email.

Cheers,

Genevieve

Tonja K

Thank you. I received my access today thanks to your response!