Downgrading Account

MNEW

What are the benefits of downgrading your account once the annual has been paid in full?

Andrée Starå

Hi @MNEW

I hope you're well and safe!

Not sure I follow what you're asking. Can you elaborate?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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MNEW

Sure. I've already paid for the year to have 25 users on the Business Plan Plus Pro account. If I downgrade to less license users and a different plan, is that then prorated to make up the difference in cost of the annual contract fee?