What must one do to get support from smartsheet? Frustrated with lack of response from support desk

JPM

What must one do to get support from smartsheet? Frustrated with lack of response from support desk

Genevieve P.

Hi @JPM

I checked in with our Support team and there are currently no open tickets associated with this account; did you use a different account or do you have a ticket number for your request?

In the meantime, please feel free to post any questions you have about Smartsheet here in the Community (but block out sensitive data).

Cheers,

Genevieve