Forms Functionality

Hi there,

Is there a function within forms/smartsheets that would allow me to follow up with a submitter (who is not shared to the sheet)?

The form collects emails and those are input into a contact column, however, there are at least 63+ people using this form, who can't have access to the back end data. If there's a way to comment or email them from the system (say if we need additional information) with out having to share the sheet with them, that would be great.




  • KPH
    KPH ✭✭✭✭✭✭

    You can use an automation to send a message to them that does not include a link to the sheet (choose the "message only" option on the automation).

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @S_Ko

    I hope you're well and safe!

    To add to KPH's excellent advice/answer.

    Another option could be to send an automated update request asking them to update specific information.

    Would that work/help?

    I hope that helps!

    Be safe, and have a fantastic week!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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