Trouble with Checkboxes

Kayla Q

Hi there,

I've created a sheet and given someone "Editor - Cannot Share" permissions. For some reason, they are not able to check the checkboxes in the sheet. Any ideas what's going on here?

KPH

Is the checkbox column locked? Little padlock on the heading.

Kayla Q

@KPH No :)

KPH

😕 Are you able to add another column and see if they are check those? To see if it is the entire sheet, or just the column.

Kayla Q

@KPH I think I figured it out. The user who shared the sheet with me has a pro account. I'm not sure why I can't edit it because I have an enterprise account. I think the user sharing the sheet needs to update to a business plan

Andrée Starå

Hi @Kayla Q

I hope you're well and safe!

The pro plan only allows editors if they are on the same plan/account.

More info.

https://help.smartsheet.com/articles/2482496-sharing-and-widgets-in-the-pro-plan

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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