Welcome to the Smartsheet Forum Archives
The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.
How do I switch my google drive account?
Hi,
I've switched gmail addresses and have also switched the gmail address which is primary in my Smartsheet account. I log into Smartsheet with my new email address but when I go to attach a file from my drive it is getting the drive from my old gmail account. How do I update this? I don't see a way to do it from the screen and I also haven't found anything in help that addresses this.
Thanks,
Jason
Comments
-
Hi Jason,
If you're able to log in to your old Google account, you can remove Smartsheet as a connected app with the steps here: https://support.google.com/accounts/answer/3466521?hl=en
This should force re-authentication to G-Drive with your new Google account.
If it doesn't work, then contact our Support team and they may be able to revoke the OAuth token from their end.
