Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
The posts in this section are historical and no longer monitored for accuracy. If this discussion interests you and you'd like to join in, please visit the active Community to post and engage.
Hi,
I've switched gmail addresses and have also switched the gmail address which is primary in my Smartsheet account. I log into Smartsheet with my new email address but when I go to attach a file from my drive it is getting the drive from my old gmail account. How do I update this? I don't see a way to do it from the screen and I also haven't found anything in help that addresses this.
Thanks,
Jason
Hi Jason,
If you're able to log in to your old Google account, you can remove Smartsheet as a connected app with the steps here: https://support.google.com/accounts/answer/3466521?hl=en
This should force re-authentication to G-Drive with your new Google account.
If it doesn't work, then contact our Support team and they may be able to revoke the OAuth token from their end.
