Hi, I was able to import an excel file (3.67MB) with 14,000 rows, however, when I tried to open it, the below page shows up:
Do you know why this happened and how to solve it? Thanks in advance!
Hi @Rui Cai
I hope you're well and safe!
Strange! Try making a copy of the sheet and test opening it in another browser.
If you haven't already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
I hope that helps!
Have a fantastic week & Happy New Year!
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Thanks very much for your response. I had already raised a ticket to the Smartsheet, hope they will have a solution.
Have a great week!
Happy to help!
✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
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