Can I migrate from a eu region acctoun to an us region account? (wrong account and paid creation)

luis.sanchezguzman

Can I migrate from a eu region acctoun to an us region account? (wrong account and paid creation)

Genevieve P.

Hi @luis.sanchezguzman

No, there currently isn't a direct way to migrate from the different instances of Smartsheet. If you have purchased the wrong plan, please contact our finance and billing department and they may be able to look into potential options.

Cheers,

Genevieve

luis.sanchezguzman

Hi @Genevieve P. I did but no answer so far :(

Andyg127

Hi @luis.sanchezguzman. Did you ever get a response? I have the same issue but in reverse. Opened a US account and need to migrate to EU.