No longer able to widen first column

jcooper

I am an admin and the creator of a sheet but I've lost the ability to widen the first column -- the one that shows the row icons for comments, attachments etc. I can widen any of the other columns but not the first one, and the column is so narrow that I can't even see the aforementioned icons. Any idea what happened and how I can widen the first column to see the row icons again? Thanks in advance!

Lucas Rayala

@jcooper -- I've never been able to "widen" these columns -- I can only hide or unhide them, and they've always been very narrow. I can see the icons, but I can't change the width. I'm not an admin but I assumed that was a locked feature.

If these columns are unusually narrow (maybe include a screenshot so we can see?) that sounds potentially like an issue local to your computer. I hate to suggest restart, but have you tried this? Also, do others see the same thing? If so, I would suggest logging a ticket with Smartsheet because I suspect they will need to do a backend refresh on any impacted page.

jcooper

@Lucas Rayala - Thank you so much for your reply! I'm embarrassed to say that closing Smartsheet completely and then reopening it fixed it! I don't know what happened to make the column shrink so much the icons weren't visible but I'm glad the rebooting Smartsheet fixed the issue. Thank you again!

Lucas Rayala

@jcooper -- I've never been able to "widen" these columns -- I can only hide or unhide them, and they've always been very narrow. I can see the icons, but I can't change the width. I'm not an admin but I assumed that was a locked feature.

If these columns are unusually narrow (maybe include a screenshot so we can see?) that sounds potentially like an issue local to your computer. I hate to suggest restart, but have you tried this? Also, do others see the same thing? If so, I would suggest logging a ticket with Smartsheet because I suspect they will need to do a backend refresh on any impacted page.

jcooper

@Lucas Rayala - Thank you so much for your reply! I'm embarrassed to say that closing Smartsheet completely and then reopening it fixed it! I don't know what happened to make the column shrink so much the icons weren't visible but I'm glad the rebooting Smartsheet fixed the issue. Thank you again!

Lucas Rayala

Glad it was an easy fix!