[Event Recap] Jumpstart 2024 with Community

Arsineh · 01/25/24

It was a pleasure to see so many of you join us today at Jumpstart 2024 with Community, where we got to celebrate your collective achievements over the past year and share some exciting updates planned for the Community platform.

We were joined by members from around the globe including but not limited to: India, South Africa, Columbia, Sweden, Mexico and the U.S. And heard from Smartsheet CMO, Andrew Bennett and some of our Community Champions. Best of all we got to hear from you! Thank you for your active participation in the chat.

Here’s a recap of some of the topics discussed:

2023 in Review:

Screenshot 2024-01-23 at 11.35.06 AM.png

You collectively shared 68K posts and helped answer 12K questions from your peers. You encouraged and supported one another with positive reactions - 50K of them to be exact.

You let us get to know you better, sharing your favorite tips/tricks but also discussing the causes you care about and the people and moments that have impacted your career. Many of you even came out to Seattle to join at ENGAGE.

Tips & Tricks to help you get the most out of your Community platform

Posts are editable for the first 4 hours after posting. Then, you can use the ¨Report¨ Flag icon to let a moderator know about changes or request deletions.
Make sure you use the correct post type out of: Ideas, Discussions and Questions. When requesting help, make sure you choose ¨Question¨ so other members can best assist you.
If you post a Question type of post, you will see a prompt under each comment asking if that specific response answered your question. Use the ¨Yes¨ option to select a Best Answer from the comments, or make sure you click "No" on all comments if you still need a resolution - this will put the post back into the Unanswered list!

A lookahead at what’s coming to the Community Platform

During the event we had an opportunity to share some updates coming soon to Community including:

Community Goes Global: 3 new language topics (German, Japanese and Spanish) coming soon allowing members to ask questions and communicate with others in their preferred language.
New Expanded Member Appreciation section in the Community Corner Newsletter highlighting members who go out of their way to support and encourage their peers.
Weekly Email Digest: Designed to help you stay up to date on engaging conversations happening on the Community platform, based on the topics you care most about.
New Badges
1. Innovator badge - Unlocked when you share or vote on product ideas and feedback requests
2. AI Adopter badge - Unlocked when you engage with AI features - The first of which is coming to Smartsheet in the coming weeks
3. Scholar badge -Unlocked when you work towards becoming a Smartsheet expert by accessing various learning opportunities Smartsheet offers.
Brandfolder Topic Refresh: You'll soon have access to episode recaps of the Brand Collective Podcast, repository of How-To content, more Brandfolder Case Studies and fun activities for the members to connect with each other.

Congratulations to our 7 Smartsheet swag winners - your Smartsheet YETI mugs will be arriving shortly!

BONUS Giveaway: Didn’t have a chance to win some swag at the event? Now’s your chance. Drop a comment below letting us know what you thought of the event or the updates above and you’ll be entered into a drawing to win a Smartsheet Yeti Tumbler. Be sure to get your comment in before February 2, 2024 9am PST when we’ll be announcing a winner.

We hope you left the event having learned new ways the Community platform can be a resource for you and also knowing that you have the support of this Community rooting for your success and the goals you’ve set for 2024.

Looking forward to what we will accomplish together!

khickman · 01/25/24

Today was fantastic! Thank you the community team for a great event with recaps and updates. Excited about the weekly email update and of course new badges! :-)

Peggy Parchert · 01/25/24

Today reenforced what I love about Community - every day I learn more! Thanks for the recap and the event!!!!

Deowens · 01/25/24

Today's event was loads of fun! It was great being included.

Colleen Patterson · 01/26/24

The event was great! I find the enthusiasm of the community to be so exciting and I learn so much from those around me.

Sherry Fox · 01/26/24

The event was fantastic, it was worth missing my team meeting to be a part of it! I am excited at Smartsheet has accomplished, and even more so about what is yet to come!!!

Ken Armstrong · 01/26/24

Super exciting event! I can't wait to see what 2024 brings!

Sherry Fox · 01/26/24

@Arsineh ,

Was this event recorded? Somehow I missed the first half and would love to see it. I arrived just in time for the "guess the badge" game.

Alison Clancy · 01/26/24

https://community.smartsheet.com/discussion/comment/415995#Comment_415995

No recording for this one, but I'll share some of the Community Champion updates in the group!

Will Duplex · 01/26/24

This was such a cool community event! For me, one of the biggest takeaways was Smartsheet Goes Global - which also comes on the back of the recent $1B in recurring annualized revenue announcement, a huge milestone! Seeing representation from across the globe, combined with the new support for German, Japanese and Spanish languages just highlights the reach of this platform and the impact that Smartsheet has made across the world.

Hearing about new investments in AI, enhancements to Brandfolder, and the platform changes to come throughout 2024 announced at ENGAGE this past year showcase that Smartsheet is THE place to be for collaboration and connection!

Sherry Fox · 01/26/24

https://community.smartsheet.com/discussion/comment/416015#Comment_416015

Thanks @Alison Clancy

Michelle Choate 2 · 01/26/24

. It's wonderful to witness and be a part of such gatherings where knowledge is shared, and connections are made. The exchange of ideas and experiences among diverse individuals adds a unique and enriching dimension to the event, fostering a collective learning environment. May this spirit of excitement and shared knowledge continue to inspire and propel the community forward!

Tammy Sutton · 01/26/24

This was my first event attending and I'm excited for a lot more! I enjoyed the camaraderie and enthusiasm. Of course I'm excited about badges but I'm super excited about the weekly emails hoping they help me learn so much more! Happy Weekend!

DesireeJones · 01/27/24

Hello SmartSheet Community,

I was looking forward to this event since I received the invitation and I was not disappointed at all! It’s so nice to see the community engagement team live and virtual! Being involved and seeing fellow SmartSheet users come together to have some fun is something I always look forward to!

Thank you SmartSheet!

Ric T · 01/31/24

Smartsheet's already global, so it's great to see the community following suit and going global with the 3 new language topics (German, Japanese and Spanish)! Look forward to seeing the traction in this space and hopefully roll out to more languages!

Darla Brown · 02/06/24

BEST way to start my day!! Swag for being a fast typer 😁 #I💙Smartsheet

[Event Recap] Jumpstart 2024 with Community

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