Identifying the owner of a row has changed and sending an alert
Hello
I have a risk register where each risk (row) has a specific owner (named contact). I want to trigger an alert (workflow) when that owner changes.
I've tried building a workflow, but it's triggering when any value in any cell changes.
How can I refine this to trigger only when the RIO Owner changes to a new value?
Answers
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Hey,
Have you tried to add a helper automated column "Modified by"
and set it up as one of the conditions?
Where Modified by is equal to: XYZ
Thanks,
Roman
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@Romano el Polako I don't think that works in this use case. The first owner may edit the row to re-assign ownership to someone else, or a different user entirely could change the owner. I need a way of identifying that the owner value has changed to a new value.
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Your existing automation should be working as expected. How are you currently populating that triggering column?
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