Identifying the owner of a row has changed and sending an alert

Carina.C

Hello

I have a risk register where each risk (row) has a specific owner (named contact). I want to trigger an alert (workflow) when that owner changes.

I've tried building a workflow, but it's triggering when any value in any cell changes.

How can I refine this to trigger only when the RIO Owner changes to a new value?

Romano el Polako

Hey,

Have you tried to add a helper automated column "Modified by"

and set it up as one of the conditions?

Where Modified by is equal to: XYZ

Thanks,

Roman

Carina.C

@Romano el Polako I don't think that works in this use case. The first owner may edit the row to re-assign ownership to someone else, or a different user entirely could change the owner. I need a way of identifying that the owner value has changed to a new value.

Paul Newcome

Your existing automation should be working as expected. How are you currently populating that triggering column?