Can I get a refund by canceling my subscription?

VicShi

I forgot to cancel my subscription, and as a result, my credit card was automatically charged two days ago. Can I get a refund by canceling my subscription?

Andrée Starå

Hi @VicShi

I hope you're well and safe!

You have to reach out to finance here.

https://help.smartsheet.com/finance-support

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

VicShi

Hi, @Andrée Starå

Thank you so much, I will contact with finance.

Hope you well and enjoy your weekend!

Andrée Starå

Hi @VicShi

I hope you're well and safe!

You have to reach out to finance here.

https://help.smartsheet.com/finance-support

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

VicShi

Hi, @Andrée Starå

Thank you so much, I will contact with finance.

Hope you well and enjoy your weekend!

Andrée Starå

@VicShi

Excellent!

Happy to help!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!