Desktop app appears in a small window !?

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Hello,

The desktop app (Windows) that I have just downloaded cannot be enlarged on my screen. The window button (red arrow / see attachment) cannot be clicked!? (Window 1920 x 1200) Quite strange.


Have I done something wrong?

Thanks for help - Marc

Answers

  • flow4u
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    Hello -

    Does anyone really have any idea what could be behind this? I have already searched everything Google, forums, etc.

    It really is totally crazy. :-(

    Thanks again for help

  • Humashankar
    Humashankar ✭✭✭✭✭
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    Hi - I hope that you are Doing good !!

    This looks like an issue with the display settings or the application window itself

    KIndly try reinstalling the Smartsheet desktop app. 

    This can sometimes fix issues related to application window size and behavior

    Happy to help further !!

    Hope this helps

    Thank you very much and have a fantastic day!

    Warm regards

    Huma

    Community Leader

  • flow4u
    Options

    Hi Humashankar,

    thank you very much for your answer.

    I did that. I reinstalled and installed again.

    Without success.

    In between, I wrote to the smartsheet-Support.

    Thanks again and warm regards -

    Marc