How do I get in contact with smartsheet support?

Phillip.Henrybhsi

Some one on my team recently changed a dashboard and I need to go back to a pervious version that was saved yesterday. How do I get in contact with smartsheet support to email them the activity log?

Paul Newcome

Try this form:

https://help.smartsheet.com/contact/smartsheetapp

Genevieve P.

Hi @Phillip.Henrybhsi

You can submit a Support Ticket via the Support Portal. The Portal link is here on the Get Help page in the Community (visible when you're signed in to the Community).

That said, there currently isn't a way to revert a Dashboard to a previous version. You'll need to either re-add the widgets or update the source information for widgets to get it back to the previous way it was built.

If the change was done in the source sheet, you can download a sheet snapshot from the Activity Log to get the deleted or removed data from the history (if you're the Admin or Owner of the sheet on a Business or Enterprise plan).

Cheers,

Genevieve