Assigned to Tasks not showing up in Card View

mhonaberger

When I use the Card View to show by Assigned Owner, I see that no tasks are currently assigned to anyone even though the lanes show each owner:

The grid view looks as such:

Can anyone help me understand how to fix this? If I drag a card from the 'Uncategorized' column to one of the lanes for Assigned Owner, then it changes the Grid View cell for that task to be empty in the 'Assigned RA Owner' column.

Please help! :D

Julie Fortney

That is strange. Could you provide a screenshot of the column properties for "Assigned RA Owner"?

JackieS

Were you ever able to resolve this? I'm having the same problem with a report. In grid view, everything is assigned to a contact. When I switch to card view, everything shows as uncategorized. And the list of people across the top doesn't even match those in the grid. Interestingly, I have several of these reports built out for various teams (all created from a copy) and some of the card views work as expected and some do not. Thanks for any help!

-Jackie

Darla Weber

I am having the same problem but here is a clue as only those assignees that were set up initially with only an email address (no name) continue to show up in 'uncategorized'. Even after adding the name, Smartsheet Card view does not recognize them.