Assigned to Tasks not showing up in Card View

edited 03/06/24 in Smartsheet Basics

When I use the Card View to show by Assigned Owner, I see that no tasks are currently assigned to anyone even though the lanes show each owner:

The grid view looks as such:

Can anyone help me understand how to fix this? If I drag a card from the 'Uncategorized' column to one of the lanes for Assigned Owner, then it changes the Grid View cell for that task to be empty in the 'Assigned RA Owner' column.

Please help! :D