Workflows and Notifications

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cnigbor
cnigbor ✭✭
edited 03/06/24 in Smartsheet Basics

Hello,

I am building out workflows to be triggered daily on a couple different forms. The notifications are working correctly on one form. I tried building out the same workflow but on different sheet/form and the notifications do not send. Is there a way to resolve this?

Answers

  • Jason Albrecht
    Jason Albrecht ✭✭✭✭✭✭
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    Hi @cnigbor

    Any chance you can paste a couple of screenshots of the workflow that is working and the one that is not?

    Naturally, you'll want to redact any sensitive information.

    This should hopefully help us help you 😊

    Hope this helps and that you have a great day,

    Jason Albrecht MBA, MBus(AppFin), DipFinMgt

    LinkedIn profile - Open to work

  • cnigbor
    cnigbor ✭✭
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    Hi,

    I have figured this out now after talking with a co-worker. My issue was having data in the sheet to start with.

    Thanks for your response!

    Caitlyn