OUTAGE QUESTION

Stephanie Kiecker

When there is an outage...I can see status which states: "We are currently investigating some customer reports of delays and intermittent accessibility in sheets, reports, dashboards, workflows, and Admin Center. "

My question is...How does a person go about reporting issues?

KPH

It may depend on the license you have but this link might take you to Smartsheet support.

https://help.smartsheet.com/contact

Andrée Starå

Hi @Stephanie Kiecker

I hope you're well and safe!

I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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