Hello! I have a smartsheet that is frequently copied to another sheet (essentially used as a template) where the summary sheet section has a few fields expected to be populated. We are running into a problem where is some cases we cannot click on the field in the sheet summary section at all to populate it. (the field outline is entirely missing)
Recently, I've had two users who are unable to populate the fields at all, but others have no problem. The two users are not licensed but neither are some of the other users who can populate the fields without issue.
Even when the user makes me the owner of the sheet (licensed and Admin), I am unable to populate the fields. But I can do so on other sheets where users have made me the owner.
Does anyone know why the sheet summary fields may restrict population on some sheets but not others?
I've included two screen shots from two sheets that show the difference. Both of these sheets were copied from the same source sheet. The first is missing the field boxes and the second is not.
Thank you!
