Why is my graphic resizing on my form?

Bry651

I have a graphic on a side-by-side form and when I open it, it's fine. However, when some of my co-workers open it, they say it gets cut off.

I had our graphic designer put a white border around it but it's still cutting off for them.

This is what they see....

This is what I see

Andrée Starå

Hi @Bry651

I hope you're well and safe!

What happens if they try it in private/incognito or another browser?

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Bry651

Hi @Andrée Starå

The graphic looks fine on their laptop. However, if they drag it to their external or additional monitor it auto sizes it and the cut off graphic is what they see.

Andrée Starå

@Bry651

Strange!

If you haven’t already done so, I recommend submitting a support ticket through the new Smartsheet Support Portal.

Feel free to report back if you figure out the issue/solution.

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!