Sheet Summary Metric on Dashboard

kira11

Hello,

I have a dashboard with a normal metric widget that is linked to sheet summary data from the grid sheet. It works perfectly fine all day, then every morning shows "0" until I open the source sheet, click into the sheet summary tab and save the report. When I go back to the dashboard it is the value it is supposed to be even though I did not change or really do anything besides opening the source sheet.

Has anyone else experienced this issue or know if it may be something I have wrong rather than a bug? Thanks!!

Andrée Starå

Hi @kira11

I hope you're well and safe!

Are you using the TODAY function?

Please have a look at my post below with a method I developed to update the sheet(s) daily.

More info: 

https://community.smartsheet.com/discussion/74527/daily-update-solution-without-the-need-to-open-the-sheet-use-zapier-or-similar

Did that work/help?

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

kira11

@Andrée Starå Thanks for responding! I inherited this sheet but nowhere that I can tell is using the TODAY() function and I was able to try the solution you suggested with no luck on getting the 0 to update.

Andrée Starå

@kira11

Happy to help!

Can you share some screenshots and maybe the formula used in the Sheet Summary? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Melissa Boehl

@kira11 If you can share a copy of the sheet with data stripped out, I may be able to help identify the problem.