/users API throwing User not found.

amogha

Fetching all users using below API fetches all the users with status, ACTIVE, DECLINED, DEACTIVATED.

https://api.smartsheet.com/2.0/users

But when we try to fetch the single user using https://api.smartsheet.com/2.0/users/abc

If the user abc has status as DECLINED. It fails with error

{

"errorCode": 1020,

"message": "User not found.",

"refId": "la99qz"

}

Any other user with status ACTIVE or DEACTIVATED can be fetched by using the API.

Is this an expected behaviour?

Genevieve P.

Hi @amogha

Yes, this is expected because users that decline your account invitation are not members of your account (which means they cannot be fetched with Get User).

Cheers,

Genevieve

Genevieve P.

Hi @amogha

Yes, this is expected because users that decline your account invitation are not members of your account (which means they cannot be fetched with Get User).

Cheers,

Genevieve