Broken Approval Workflow


Hi all!

After a form is submitted, it needs 2 approvals. The first is approval is routed to the designated "Division Manager." During our test run, the Division Manager is able to receive and approval/ reject the submission.

After the Division Manager approves, it is then supposed to route to the designated "Vice President". Unfortunately that's where the automation is broken. I can't figure out why the Vice President doesn't receive the approval notification. Any help is appreciated.


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