Mobile App Issues
Hi
Our mobile team is having to constantly uninstall and reinstall the Smartsheet mobile app which is getting a little tiresome.
Can anyone help with this - are there any solutions please?
Thank you.
Answers
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Hi @Tracey Tume
I hope you're well and safe!
Strange! What happens?
If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I have a very similar issue. The app just keeps loading and loading and nothing ever loads. If i delete and reinstall then maybe it works for a week but then again the same issue. Also the app is very clunky and not very user friendly - any updates / redesigns expected soon?
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I've been having similar issues. I use an Android phone (Galaxy S21).
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Same here, also in Australia.
Samsung Galaxy s24 Ultra - but it behaved the same way on my Note 10 as well.
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Hey all,
Our mobile team same issue, every two weeks seems app hangs & only way to correct uninstall / reinstall. Samsung S22 - Android V14 with July 24 security patch - urgent look at needed…
Cheers.
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I have been having the same issue, is there a solution? Pixel 8 Pro
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