How to get an alert for these criteria?

MightyBlues24

I tried to create a notification/alert but I cannot seem to make this work.

I (as the owner and admin of the sheet) am trying to create an alert/notification when certain column data is left blank. For instance, I can add a row with a task activity on my project plan, but sometimes I'll forget to update the "workstream" and "owner" column. Since I have reports that are driven off of "workstream" and/or "owner", I'd like an alert to notify me if I leave these columns blank.

I think I set it up correctly, but I'm not getting alerted- any ideas why? (The workflow IS enabled)

Andrée Starå

Hi @MightyBlues24

I hope you're well and safe!

Ensure that you've checked the Sheet Change Notification Settings box to Include my changes in sheet notifications in your Personal Settings (circle/profile in the lower-left corner).

Did that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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MightyBlues24

Hi @Andrée Starå - thanks for the good tip. I re-checked and it was already checked for notifications:

Andrée Starå

@MightyBlues24

Excellent!

Happy to help!

Strange!

I'd be happy to take a quick look.

Can you share the sheet(s)/copies of the sheet(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

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MightyBlues24

HI @Andrée Starå - thanks for your offer. Just shared!

Andrée Starå

@MightyBlues24

Excellent!

You're more than welcome!

Try something like this instead, and it should work better.

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MightyBlues24

Hi @Andrée Starå - Just did, and still nothing :( Ugh, so frustrating. This isn't even a difficult workflow either. I've gotten other smartsheet notifications (not through a workflow though), so I know my account is capable of getting a notification too

MightyBlues24

Quick update- I think either Smartsheet was having issues (I kept getting message prompts from them), so decided to restart my laptop. Getting alerts now!

Andrée Starå

@MightyBlues24

Excellent!

I'm glad to hear that it's working as it should now!

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MightyBlues24

Thanks for your help, @Andrée Starå !