Any ideas with an issue displaying web content on dashboards?

TroyDunn
TroyDunn ✭✭✭✭
in Smartsheet Basics

I've been experiencing an issue since yesterday with displaying a web content widget that pulls content from Excel. I get a Microsoft login page in place of the widget and when I click Sign In, it says I am already logged in. I can access the file outside of the dashboard fine in Sharepoint. Any ideas would be greatly appreciated!

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Answers

  • TroyDunn
    TroyDunn ✭✭✭✭

    I also just noticed that it also doesn't work when I publish the dashboard with View-Only access for everyone.

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  • TroyDunn
    TroyDunn ✭✭✭✭

    I have also tried resetting my system password to force a logout for Microsoft 365 but even after entering the new password, I still get the same error.

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  • Jason P
    Jason P ✭✭✭✭✭

    Hi TroyDunn

    It may be caused by browser security. Google & others regularly updated their code to prevent certain functions from automatically logging in or opening. We experienced this recently with our cloud login, each morning we're now required to click the 'Keep file" option to open our login screen. Out IT Dept cannot override this minor annoyance.

    Cheers.

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