Email Invite not transmitting to a license user

Irene Jones

Why would an email invite show 'pending' for days? Invitee not receiving the invite.

Confirmed email is correct with user.

Andrée Starå

Hi @Irene Jones

I hope you're well and safe!

There could be multiple reasons, such as it's gone to the spam folder or a firewall rule blocking the delivery.

Was that the issue?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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