#Divide by Zero Error

tim.curtin25

Hello,

It's been awhile since i wrote a big formula. I just need some guidance on getting my formula to return to 0 if there is no data to populate a value. As you can see i have some other IFERROR logic in my formula but for the overall sum I cannot for the life of me figure this one out.

=SUMIFS({1st Reply Duration}, {1st Reply Duration}, ISNUMBER(@cell), {Replied}, ISDATE(@cell), {Replied}, (IFERROR(MONTH(@cell), 0) = 5), {Replied}, (IFERROR(YEAR(@cell), 0) = 2024)) / COUNTIFS({1st Reply Duration}, ISNUMBER(@cell), {Replied}, ISDATE(@cell), {Replied}, (IFERROR(MONTH(@cell), 0) = 5), {Replied}, (IFERROR(YEAR(@cell), 0) = 2024))

bisaacs

Hey @tim.curtin25,

Would you be able to provide a screenshot of your sheet that you're using this formula in? Please be sure to obscure any sensitive information

tim.curtin25

@bisaacs Sure thing. The columns at the end are the ones utilized for the formula.

Date Replied = {Replied}

bisaacs

Thanks @tim.curtin25!

I'm assuming the duration columns are just calculating the difference between Date Recd, Date Replied, and Date Email Forwarded?

tim.curtin25

@bisaacs Yes correct.

bisaacs

@tim.curtin25 Hmmmmm. Could you make the formula part of an IF statement that checks if specific cells are blank? Something like:

=IF(OR(ISBLANK([Your Column]@row), ISBLANK([Other Column]@row)), "0", SUMIFS({1st Reply Duration}, {1st Reply Duration}, ISNUMBER(@cell), {Replied}, ISDATE(@cell), {Replied}, (IFERROR(MONTH(@cell), 0) = 5), {Replied}, (IFERROR(YEAR(@cell), 0) = 2024)) / COUNTIFS({1st Reply Duration}, ISNUMBER(@cell), {Replied}, ISDATE(@cell), {Replied}, (IFERROR(MONTH(@cell), 0) = 5), {Replied}, (IFERROR(YEAR(@cell), 0) = 2024))

Would that maybe work?