Automation Workflow Not Triggering

rmiro

Hello,

Does anyone have any suggestions on how to fix this issue?

It seems after I've entered more data in the sheet, the triggers stopped working and I'm not receiving any emails at all. I didn't change the triggers when they used to work and only entered more data in the sheet.

I've also sent a ticket to Smartsheet IT but received no response. I've looked for other discussions, but no one has really been answering the questions.

Thank you in advance for your help.

Razetto

@rmiro Hi, have you tried deleting and creating a new automation/workflow? Sometimes that fixes it.

rmiro

@Razetto thank you for your response. I will try this however, if the issue does continue to occur, would I have to keep deleting and creating a new automation/workflow? I have about 7 workflows and it is time-consuming to do this.

Andrée Starå

https://community.smartsheet.com/discussion/121125/automation-workflow-not-triggering

Hi,

I hope you're well and safe!

Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic weekend!

Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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