Why are my reports pulling in other informataion

Laura Kelly

I have a report that I have filtered to pull in tasks for individuals. It's supposed to pull in any tasks that do not have a status of 'Complete' or 'Not Needed' but multiple tasks are pulling in that have been completed for many months.

How can I fix this?

Report: https://app.smartsheet.com/reports/MgRhg3rHHRhxf8MmqCgQhwGvHQGHVc2jGCf9RJq1?view=grid

Paul Newcome

That would be why then. "Not Needed" is "not equal to Complete". Technically those rows meet your criteria.

For the first set, try "is not one of" instead of "is not equal to". This should allow you to select multiple options to exclude and will also allow you to get rid of the second filter group.

Paul Newcome

Are you able to provide screenshots?

Andrée Starå

https://community.smartsheet.com/discussion/121274/why-are-my-reports-pulling-in-other-informataion

Hi,

I hope you're well and safe!

Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Laura Kelly

Hi All,

Please find 2 screenshots attached. You'll see its pulling in 'Not Needed' status tasks even though the filter is set to not include them. Wording in filter is identical to status'.

Report Filter.png

Report Status.png

Paul Newcome

@Laura Kelly In the screenshot of the report filter, I can't see what is off to the right. Do you have it set as "And" or "Or"?

Laura Kelly

https://community.smartsheet.com/discussion/comment/434601#Comment_434601

It's set as OR

Paul Newcome

That would be why then. "Not Needed" is "not equal to Complete". Technically those rows meet your criteria.

For the first set, try "is not one of" instead of "is not equal to". This should allow you to select multiple options to exclude and will also allow you to get rid of the second filter group.

Laura Kelly

Ahhh i knew it was something simple. That worked. Thank you so much for your help

Paul Newcome

Happy to help. 👍️