Shared a file with others as commenter or editors but no one can comment or edit the sheet!

System

This discussion was created from comments split from: Do you have to be a licensed user to be given commenter permissions?.

trtdigital

hello, i'm a licensed user, i share a file with others as commenter or editors but no one can comment or edit the sheet! i'm confused, smartsheets looks good but the user things is not, any one can help or mention what can we d?, thanks

Paul Newcome

It depends on your plan and the other users' plans. Are you able to provide more details on that?