I'm trying to create a new user but it's hanging up at the password step.

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05/23/24 in Smartsheet Basics

I click Next and nothing happens. Is there technical support for this?

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05/24/24 Answer ✓

Thanks Brian - you're right. The problem was my network!

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Answers

Brian_Richardson Overachievers Alumni

05/23/24

Maybe a network issue? I'd clear cache and try again. But if it's still hanging then you can use the support portal to get help:
https://supportportal.smartsheet.com/

BRIAN RICHARDSON | PMO TOOLS AND RESOURCES | HE|HIM
SEATTLE WA, USA
IRON MOUNTAIN
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Improve Consulting ✭✭✭✭

05/24/24 Answer ✓

Thanks Brian - you're right. The problem was my network!

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