Time based automation not working
Hi,
I have set up a time-based automation, but it never triggers. This is what the automation trigger looks like:
However, I have found that it never seems to trigger; the automation itself seems OK because if I trigger it manually it works perfectly.
Is there a log to indicate what's gone wrong? Any idea of why it might be failing to trigger?
All the best,
Enzo
Answers
-
The only thing I can think of is that the date you have is in the past, so perhaps it won't reach it. Have you tried changing the date to tomorrow/the next day?
-
Hi, yes I have - that is the last date I added….
-
Actually, is there a setting that might be turned off? I am not seeing any automation triggering - maybe there is a 'master switch' for automations? Help!
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63.9K Get Help
- 410 Global Discussions
- 220 Industry Talk
- 458 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 136 Just for fun
- 57 Community Job Board
- 459 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 298 Events
- 37 Webinars
- 7.3K Forum Archives