Explain Reasoning Behind Denial


We are working on an approval workflow. The business has requested that in the message alert that follows a denial, that we include any comments from the approver, thus allowing them to explain the denial.

The problem is that if I choose to include comments (rather than message only) it adds a link to the sheet (which most do not have access to) and a lot of other unneeded information. In searching it does not look like it is possible… but I was wondering if anyone knows if it is possible to do one of the following:

  • include a message only with the comments from the denier
  • move comments into a cell so that it can be referenced in a message only
  • alert a user as the reason behind a denial without including links to the sheet and other details (similar to a message only)


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