Autogenerate Documents - One or more blocks in this workflow is invalid

ZSchaffer

I keep getting this error. From my understanding, I have mapped it correctly, and it will not send. One thing I did notice is that when I go to map the document and smartsheets does the signing order, it blanks out three of my options where I can't choose an email. In the last signing order, where it asks for name and email, once I put the name, the field that would have the email disappears completely.

ZSchaffer

here are some images

Genevieve P.

Hi @ZSchaffer

This sounds like something better investigated by Smartsheet Support, where you can send them a copy of your document, the sheet URL, and a screen recording showing both the underlying sheet and the workflow configuration. They'll be able to take a look at this in a private channel with you.

Thanks!
Genevieve