Data was completed wiped - PLEASE HELP

Roxanne Basgen

Yesterday all of my Smartsheet Masterfile data was completely wiped and all my cells were blanked!!!

This was also the error that I saw:

Has this ever happened to anyone and is there a way to go onto the Dark Side or Back Side or wherever to get it back to what it was prior to Blackout???

Leroy Noriega

Hello @Roxanne Basgen ,

Sometimes Smartsheet's have system issues that need to be worked out that impact our sheets. Whenever there is something unusual, I usually check https://status.smartsheet.com/ to see if there are any maintenance happening. If there is, I wait it out and focus on other work.

I hope this helps.