Reference Manager is broken

heyjay

Am I the only one? I already tried to open a new instance and the usual browser fix.

Ray Lindstrom

Hello @heyjay,

It's working fine for me. Can you be more specific as to what problem you're experiencing?

I just tested with both existing references as well as new ones I created to see if anything seemed broken.

heyjay

Looks wonky. I cant click on the search and the column headers are too tall. Item list are narrow. I cannot click on the search box.

Ray Lindstrom

I see what you're saying. Mine is doing that same thing. I hadn't tried anything other than creating one and seeing it work.

Genevieve P.

Hi @heyjay

Other customers have reported this to the Support team so this is currently under investigation. I don't have an ETA for when it will be resolved, but we are aware of the odd behaviour and are looking into it!

Cheers,
Genevieve

heyjay

FYI this is not yet fixed.

user098123

Experiencing the same issue here as well! 8/12/24

Diego Vivas

Still an issue 8/21/24, you can barely edit any existing reference.

Tabletop Workflow

Still an issue as or 8/28/2024 - I am submitting SS Support ticket again. (I submitted it previously - they fixed it once but it's happening again. )

Chizu Hieida

Still an issue. I am submitting SS Support ticket again. (I submitted it previously - they fixed it once but it's happening again. )

Peggy Parchert

@Chizu Hieida - I am having the same issue. Submitting a ticket